Privacy Policy

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Welcome to HD VIDEOS AUSTRALIA ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Website URL] and use our video production services.

Information We Collect

Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Name and contact details
- Email address
- Phone number
- Company information
- Billing and payment information
- Project requirements and preferences
- Communication records

Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and tracking technologies

How We Use Your Information

We use the collected information for the following purposes:
- To provide and maintain our video production services
- To process and fulfill your project requests
- To communicate with you about your projects
- To send you updates and marketing communications (with your consent)
- To improve our website and services
- To comply with legal obligations
- To protect against fraud and unauthorized transactions
- To maintain appropriate business records

Information Sharing and Disclosure

We may share your information with:
- Service providers and contractors who assist in our operations
- Payment processors for billing purposes
- Professional advisers (lawyers, accountants, etc.)
- Legal authorities when required by law
- Business partners with your explicit consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Secure servers and networks
- Regular security assessments
- Limited staff access to personal information
- Secure backup systems

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Object to processing your information
- Request data portability
- Lodge a complaint with supervisory authorities

Cookie Policy

We use cookies and similar tracking technologies to:
- Improve website functionality
- Analyze website traffic
- Remember your preferences
- Provide personalized content
- Enable certain website features

You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent/guardian and believe your child has provided us with personal information, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies.

International Data Transfers

Your information may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

Changes to Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Marketing Communications

With your consent, we may send you marketing communications about:
- New services and features
- Special offers and promotions
- Industry news and updates
- Company events and workshops

You can opt out of marketing communications at any time.

Data Retention

We retain personal information for as long as necessary to:
- Provide requested services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain appropriate business records

Contact Information

For questions about this privacy policy or our privacy practices, please contact us at:

HD VIDEOS AUSTRALIA - a division of PUBSMARTZ MEDIA
ABN 91 335 194 838
Email: sales@hdvideosaust.com.au 
Phone: 61 480 044 934

Legal Basis for Processing

We process personal information based on:
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Your consent

Specific Service Provisions

Video Production Projects - For video production projects, we may collect additional information such as:
- Project footage and materials
- Production requirements
- Location information
- Talent releases and permissions
- Technical specifications

Website Forms
Information submitted through website forms is:
- Encrypted during transmission
- Stored securely
- Accessed only by authorized personnel
- Used solely for the intended purpose

Compliance

This privacy policy complies with applicable data protection laws, including:
- General Data Protection Regulation (GDPR)
- Australian Consumer Privacy Act (ACPA)
- Other applicable state and federal regulations

**End of Privacy Policy