General Questions

​

What types of video production services do you offer?
We offer a comprehensive range of video production services, including corporate videos, commercials, social media content, event coverage, documentaries, training videos, product demonstrations, and brand storytelling. Each project is customized to meet our clients' specific needs and objectives.

​

How long does a typical video production project take?
Project timelines vary depending on complexity, length, and requirements. A simple corporate video might take 1-2 weeks, while more complex productions could take 4-6 weeks or longer. During our initial consultation, we'll provide a detailed timeline based on your specific project needs.

​

What is your pricing structure?
Each project is unique and priced according to factors such as production complexity, shooting duration, crew size, equipment needs, and post-production requirements. We provide detailed quotes after understanding your project scope and objectives during our initial consultation. As a base line we work from a $500 per day minimum charge for all inclusive of basic filming needs, yet additional costs can be created upon designing the production plan and quoted clearly for your approval and budget.

​

Do you provide scripts and storyboards?
Yes, we offer full pre-production services, including scriptwriting and storyboarding. Our creative team works closely with clients to develop compelling narratives that align with their brand and objectives.

​

What areas do you serve?
We primarily serve Victoria wide, but we're available for projects nationwide and can travel to any location as needed. Travel expenses will be included in the project quote for shoots outside our local area.

​

Pre-Production Questions

​

How should I prepare for our first meeting?
Come prepared with your project goals, target audience, key messages, and any reference videos you like. Also, having a general idea of your budget and timeline will help us provide more accurate recommendations.

​

Do you handle location scouting?
Yes, we handle location scouting as part of our pre-production services. We'll find and secure appropriate filming locations that match your vision and budget.

​

Can you help with talent casting?
Yes, we provide casting services for actors, voice-over artists, and hosts. We can either work with professional talent agencies or help you choose appropriate personnel from your organization.

​

What should we wear on camera?
We recommend solid colors while avoiding pure white, black, or busy patterns. We'll provide detailed wardrobe guidelines before the shoot and can arrange professional styling if needed.

​

Do you handle permits and insurance?
Yes, we manage all necessary filming permits and carry comprehensive production insurance. 

​

Production Questions

​

What type of equipment do you use?
We use professional-grade 4K cameras, lighting, and sound equipment. Our gear is regularly updated to maintain the highest quality standards. We can provide a detailed equipment list for your specific project if needed.

​

How large is your crew?
Crew size varies by project. A basic corporate video might need 1-2 crew members, while larger productions could require 5 or more. We'll recommend the appropriate crew size based on your project's needs.

​

Can we be present during filming?
Absolutely! We encourage clients to be present during filming to provide immediate feedback and ensure we're capturing their vision accurately.

​

What happens if it rains on our outdoor shoot day?
We always have contingency plans for weather-related issues. This might include backup indoor locations, alternative shooting dates, or scheduling adjustments. These details will be discussed during pre-production.

​

Do you provide teleprompter services?
Yes, we offer teleprompter services for scripted presentations. We'll also help coach presenters to deliver their lines naturally.

 

Post-Production Questions

​

How many rounds of revisions are included?
Our standard packages includes two rounds of revisions. Additional revision rounds can be arranged at an extra cost. We'll clearly outline the revision process in our project agreement.

​

How long does editing take?
Editing timelines vary by project complexity. A simple video might take 1-2 weeks, while more complex projects could take 3-4 weeks or longer. We'll provide specific timelines during project planning.

​

Can you add graphics and special effects?
Yes, we offer motion graphics, animations, and special effects services. These can range from simple lower thirds to complex 3D animations, depending on your needs.

​

Do you provide music licensing?
Yes, we handle all music licensing to ensure legal compliance. We can work with licensed music libraries or arrange custom music composition for your project.

​

What video formats will I receive?
We deliver videos in multiple formats optimized for your intended use, whether that's broadcast, web, social media, or presentation use. We can also provide raw footage if requested.

​

Technical Questions

​

What resolution do you film in?
We typically film in 4K or 6K resolution, allowing for maximum quality and flexibility in post-production. We can also accommodate specific resolution requirements for your project.

​

Can you match our brand guidelines?
Yes, we ensure all visual elements, including graphics and color grading, align with your brand guidelines. Please provide your brand guide during pre-production.

​

Do you provide video hosting services?
While we don't host videos directly, we can help you set up and optimize your videos for platforms like YouTube, Vimeo, or your website.

 

Can you optimize videos for different social media platforms?
Yes, we can create multiple versions of your video optimized for different platforms (Instagram, Facebook, LinkedIn, etc.), including appropriate aspect ratios and durations.

​

What about accessibility features?
We can provide closed captions, subtitles, and transcripts for your videos to ensure accessibility and maximize audience reach.

 

Business Questions

​

Do you offer rush services?
Yes, we offer rush-sensitive services for time-sensitive projects at an additional cost. Please inform us of your deadline during initial discussions.

​

What are your payment terms?
We typically require a 50% deposit to begin production, with the remaining balance due upon project completion. We can discuss alternative payment schedules for larger projects.

​

Do you offer ongoing video production services?
Yes, we offer retainer packages for clients needing regular video content. These packages can be customized to your specific needs and frequency requirements.

​

Who owns the rights to the footage?
Upon full payment, clients typically own the rights to the final video product. Raw footage ownership and usage rights will be clearly outlined in our project agreement.

​

Do you provide video marketing strategy services?
Yes, we can help develop comprehensive video marketing strategies, including content planning, distribution recommendations, and performance metrics tracking.